Terms of service

Welcome to Kilukin.

Kilukin is a brand and online store operated and legally managed by Rocktude Negócios Digitais LTDA, CNPJ 51.575.493/0001-29 ("Rocktude"). Any reference to “Kilukin,” “we,” “us,” or “our” in these Terms of Service refers to Rocktude Negócios Digitais LTDA, acting as the legal operator, intermediary, and responsible entity for the Kilukin store.

Kilukin operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide customers with a curated shopping experience. The Services are powered by Shopify, which provides the ecommerce infrastructure enabling us to deliver the Services.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when accessing or using the Services.

Please read these Terms carefully, as they include important information regarding your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have obtained consent for any minor dependents using devices under your ownership or control.

To access or use the Services, including making purchases, you may be required to provide certain information such as your email address, billing, payment, and shipping details. You represent and warrant that all information provided is accurate, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activity conducted under your account. Accounts may not be transferred, sold, assigned, or licensed to another person.


SECTION 2 – PRODUCTS AND SERVICES

We make reasonable efforts to accurately display and describe our products and services. However, product appearance, colors, or details may vary depending on your device or screen settings.

We do not guarantee that the products or services will meet your expectations or that their appearance will exactly match what is displayed online.

All product descriptions, pricing, and availability are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities offered, at our sole discretion.


SECTION 3 – ORDERS

By placing an order, you submit an offer to purchase. Rocktude Negócios Digitais LTDA, operating the Kilukin brand, reserves the right to accept or decline any order at its discretion.

An order is not accepted until payment is successfully processed and confirmation is issued. Once an order is accepted, cancellation requests may not be possible.

If an order is modified, declined, or canceled, we will attempt to notify you using the contact information provided at checkout.

All purchases are subject to our Refund Policy. You represent that purchases are made for personal or household use only and not for resale or commercial distribution.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed at the time of order confirmation.

Unless expressly stated otherwise, prices do not include taxes, shipping, customs duties, or import fees, which remain your responsibility.

You agree to provide accurate and up-to-date billing and payment information and authorize us to charge your selected payment method for all applicable fees.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Risk of loss and title for purchased products pass to you upon transfer of the products to the shipping carrier.


SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services, including trademarks, logos, text, images, graphics, videos, and software, is owned by or licensed to Rocktude Negócios Digitais LTDA or its licensors and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Any unauthorized reproduction, distribution, or exploitation of content is strictly prohibited.

“Kilukin” and related branding are trademarks used under the control of Rocktude Negócios Digitais LTDA. Shopify trademarks remain the property of Shopify.


SECTION 7 – OPTIONAL TOOLS

The Services may include access to third-party tools provided on an “as is” and “as available” basis. We do not control or endorse these tools and assume no liability for their use.

Your use of optional third-party tools is at your own risk and subject to the terms of the respective providers.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party services is done at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

The Kilukin store is powered by Shopify. However, all transactions are made directly with Rocktude Negócios Digitais LTDA, operating under the Kilukin brand.

Shopify is not responsible for sales, products, fulfillment, or customer service related to purchases made through the Services. You expressly release Shopify from any claims arising from transactions with us.


SECTION 10 – PRIVACY POLICY

All personal data collected through the Services is governed by our Privacy Policy. Because the Services are hosted by Shopify, certain data may also be processed in accordance with Shopify’s Privacy Policy.


SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit grant us a perpetual, worldwide, royalty-free license to use such content for any lawful business purpose.


SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, at any time without prior notice.


SECTION 13 – PROHIBITED USES

You agree not to misuse the Services or violate any applicable laws, infringe intellectual property rights, transmit malicious code, or engage in fraudulent or abusive conduct.


SECTION 14 – TERMINATION

We may terminate or suspend access to the Services at any time without notice. Obligations incurred prior to termination will survive.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available,” without warranties of any kind, to the fullest extent permitted by law.


SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Rocktude Negócios Digitais LTDA shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Rocktude Negócios Digitais LTDA, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.


SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions will remain in full force and effect.


SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Rocktude Negócios Digitais LTDA regarding use of the Services.


SECTION 20 – ASSIGNMENT

We may assign or transfer these Terms without notice. You may not assign your rights without our written consent.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of Brazil, without regard to conflict-of-law principles.


SECTION 22 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.


SECTION 23 – CONTACT INFORMATION

Rocktude Negócios Digitais LTDA
Operating the Kilukin brand
CNPJ: 51.575.493/0001-29

E-mail: contact.kilukin@gmail.com
Address: Rua José Gastão Machado, 480 – Pará de Minas, MG, 35661-520, Brazil